Privacy Policy
Effective date: September 17, 2024
Sugar Hill Auto Salon ("we," "us," or "our") operates sugarhillautosalon.com and provides automotive detailing, paint correction, ceramic coating, and paint protection film services from our shop at 590 N Price Rd, Suite A, Sugar Hill, GA 30518. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us. When you fill out a form on our website, submit a Facebook or Instagram lead form, call, text, email, or visit our shop, we may collect your name, phone number, email address, vehicle information (year, make, model, and condition), photos you send us, your preferred appointment times, and anything else you choose to share about your service needs.
Information collected automatically. When you visit our website or interact with our ads, we and our advertising and analytics partners may collect information such as your IP address, browser type, device type, pages visited, and how you arrived at our site. This is collected through cookies and similar technologies, including tools such as the Meta Pixel and Google Analytics.
How We Use Your Information
We use your information to respond to your inquiry and contact you by phone, text, or email; to schedule and confirm consultations and appointments; to evaluate your vehicle and prepare service recommendations and quotes; to perform services and follow up afterward, including care and maintenance guidance; to send occasional emails about car care, our services, and offers, which you can opt out of at any time; and to measure and improve our website and advertising.
Text Messages
If you give us your phone number, we may send texts about your inquiry, appointment confirmations, and service updates. Message and data rates may apply. You can reply STOP at any time to stop receiving texts.
How We Share Your Information
We do not sell or rent your personal information. We share it only with service providers that help us run our business, such as scheduling, email, payment, website, and advertising platforms, and only as needed for them to provide those services; when required by law or to protect our rights, property, or safety; and with a buyer or successor if our business is ever sold or transferred.
Cookies and Advertising
Our website and advertising partners use cookies to understand how visitors use the site and to show relevant ads on platforms such as Facebook, Instagram, and Google. You can control cookies through your browser settings and adjust ad preferences in your Facebook, Instagram, and Google account settings.
How Long We Keep Your Information
We keep your information for as long as needed to provide services, keep records of work performed and warranties, and meet legal and tax requirements. After that, we delete it or make it anonymous.
Your Choices
You can unsubscribe from our emails using the link at the bottom of any email, stop texts by replying STOP, and ask us to access, correct, or delete your personal information by contacting us using the information below.
Security
We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact Us
Sugar Hill Auto Salon
590 N Price Rd, Suite A
Sugar Hill, GA 30518
Phone: 678-288-9636
Email: Larney@sugarhillautosalon.com